Key takeaways

Do not send a deposit or accept keys before you have seen the property and confirmed the landlord through a contact you found yourself. A listing that is priced far below the market, paired with a landlord who is always abroad, is a warning sign.

  • View the home in person or through a live video walk-through. A landlord who will only mail keys is a common scam.
  • Compare the rent with other listings in the same area on different platforms. A very low price is a reason to check.
  • Gift cards, cryptocurrency, and wire transfers are not normal ways to pay a deposit. A demand for them is a stop sign.
  • If you already paid, contact your bank immediately and report the listing to the platform and to your local fraud channel.

If the listing names a company or a website, check whether it has a risk report in the scam directory.

Check the property and the landlord

A rental listing can be genuine and still deserve the same checks as a suspicious one. Scammers copy real listings, real agency names, and the tone of a busy landlord. The check is whether the property, contacted through details you found yourself, confirms both the place and the person.

Start with the listing. Compare the asking rent with similar homes in the same neighbourhood on different platforms. Then find the letting agency or the owner through its own website or a directory you trust, and ask whether that person is authorised to rent the property. Look closely at email domains and web addresses. Small spelling differences are easy to miss.

Nine warning signs

Use this list before you pay a deposit, sign a lease, or accept keys. The signs below are the practical checks, in the order most people meet them.

  1. A listing price that is far below the local market. A rent well below similar homes in the same area is a reason to check carefully. Scammers use low prices to rush people into sending money before anyone else takes the place. Compare the asking rent with other listings in the neighbourhood on different platforms.
  2. The person will not let you see the property. Be wary if the landlord says they are abroad, in the military, or unavailable, and offers only a self-guided tour with a lockbox code or keys by post. The FTC lists a landlord who will not meet in person as a red flag. If a visit is refused, ask for a live video walk-through and compare what you see with the listing photos.
  3. A request for a deposit or first month before you have a signed lease. The FTC names an application fee, deposit, or first month’s rent requested before you have seen the property as a red flag. Do not send money to hold a place until you have seen it and read a written agreement. Verify the landlord and the property first through a route you find yourself.
  4. A landlord who asks for an unusual payment method. The FTC calls requests for wire transfers, gift cards, or cryptocurrency a major red flag, because money sent that way is usually hard to recover. Be just as careful with a payment app you have never used. Ask how the landlord normally takes rent and a deposit, and keep a written record.
  5. Pressure to decide now and secrecy about the deal. A landlord who says another tenant is waiting, or who tells you not to discuss the terms with anyone, is asking you to skip your own checks. Treat urgency and secrecy as reasons to slow down and verify on your own.
  6. A landlord you cannot confirm through independent contacts. Do not trust someone who says they work with the owner. Search the address together with the owner or company name, check the company’s own website, and use contact details you already have, not the ones in the listing. For a private landlord, the FTC suggests checking local tax assessment records for the owner’s name. A professional-looking profile is not proof on its own.
  7. An email or web address that is slightly off. Read the domain carefully. Extra words, swapped letters, or a free webmail address for what claims to be a large agency are easy to miss. Compare the address in the listing with the one published on the company’s or letting agency’s official site.
  8. Early requests for your Social Security number, ID photo, or credit score. The FTC says landlords generally do not need your Social Security number or credit score before you agree to rent, and most run credit checks themselves. Be wary of a site offering a cheap credit check that may enrol you in a paid membership, or a request for a driver’s licence photo or pay stubs before any viewing.
  9. The same address listed with a different price or contact. Scammers copy real listings, change the contact details, and repost them elsewhere. Search the address online. If it appears under a different owner, price, or phone number, or is listed for sale, contact the real owner or agency directly before doing anything else.

How the scam usually runs

The FTC’s December 2025 data spotlight counted nearly 65,000 rental scams reported since 2020, with about $65 million in reported losses and a median loss of $1,000. In the twelve months to June 2025, about half of the people who reported one said it began with a fake Facebook ad. The FTC also notes that people aged 18 to 29 were about three times as likely as other adults to report losing money, and that these figures probably capture only a fraction of the harm.

The pattern is simple. A real listing is copied, the contact details are replaced, and the ad is reposted somewhere else at a lower rent. When you reply, the person asks for a deposit or application fee to hold the place, usually with a reason you cannot visit. Once the money is sent, the contact goes quiet. A polished website or a professional-looking profile is not proof on its own. If the listing arrived as a message or an email, use the checks in how to spot a phishing message before you call any number it contains.

Protect your money and your identity

Do not send a deposit or first month rent before you have seen the property and reviewed a written agreement. Do not pay by gift card, cryptocurrency, or wire transfer because a landlord tells you to. Those payments are difficult to reverse. Hold back sensitive details such as your Social Security number or a copy of your passport until you have agreed to rent and confirmed who the landlord is.

If a landlord asks for a copy of your passport or ID card before a viewing, treat that as a warning sign, because identity documents can be misused. A real landlord or agent usually asks for documents after a viewing and as part of a rental application. For a holiday let, get the contract before you send any deposit.

If you already paid or shared details

Contact your bank or payment provider promptly if money was sent, using a number from your card or from the provider's own app or website. Tell them what you sent and when. Report the listing to the platform where you saw it. If identity documents were exposed, follow your government's identity-theft guidance (in the United States, IdentityTheft.gov).

Reporting channels by country:

Be cautious of anyone who contacts you afterwards and offers to recover the money for a fee. That can be a second scam. The guide on fund recovery scams explains how that second scam works.

More help from official sources

Scambaba is an independent educational project and is not affiliated with these organizations. Reporting and recovery options depend on where you live. How these guides are researched is on the editorial policy.

Frequently asked questions

How can I tell if a rental listing is real?

View the property in person or through a live video walk-through, compare the price with other listings in the area, and confirm the landlord through contacts you find yourself. A listing is not proven real by photos, a description, or a domain that looks familiar.

Is it normal to pay a deposit before seeing the property?

Not before you have seen it. The FTC lists a fee, deposit, or first month’s rent requested before you view the property as a red flag. Do not send money to hold a place you have not visited. Verify the landlord and the property through a route you find yourself first.

What if the landlord says they are abroad and will mail the keys?

Be wary. A landlord who will not meet you or do a live video viewing, and who offers to mail keys after a payment, is a common scam pattern. Do not send money. Confirm the owner or the letting agency through its own website or a directory you trust.

I already sent a deposit. What should I do?

Contact your bank or payment provider immediately on its official number and explain what happened. Save the listing, the messages, and the receipts. Report the listing to the site where you saw it, to local police, and to your national fraud channel (in the United States, ReportFraud.ftc.gov and your state attorney general). Do not pay anyone who then offers to recover the money for a fee.

Can a scammer use a real property listing?

Yes. Scammers copy photos and descriptions from real listings, swap in their own contact details, and repost them elsewhere. Search the address, the listing text, and the images online. If the same property appears under a different name or price, contact the owner or the agency through its own site to confirm.